What is Email Automation?
Email automation allows you to send targeted emails based on user actions or time intervals. Instead of manually sending a newsletter, you set up a 'flow' that triggers automatically. This is the key to scaling your marketing without hiring a massive team.
Essential Workflows
1. The Welcome Series
When someone joins your list, they are at peak interest. Send a sequence of 3-5 emails introducing your brand, offering value, and gently guiding them toward a purchase.
2. Abandoned Cart
For e-commerce, this is a money printer. If a user leaves items in their cart, send a reminder 1 hour later, then 24 hours later (maybe with a discount). This recovers lost revenue automatically.
3. Re-engagement
If a subscriber hasn't opened an email in 60 days, trigger a 'We miss you' campaign. If they still don't engage, automatically move them to a suppression list to protect your deliverability.
Tools of the Trade
To do this effectively, you need a bulk sender that supports visual workflow building. Look for tools that allow branching logic (e.g., 'If they clicked link A, send email B; if not, send email C').
Best Practices
- Don't Overwhelm: Space your emails out. Sending daily can lead to unsubscribes.
- Test Everything: A/B test your subject lines and wait times within the automation.
- Keep it Personal: Use dynamic tags to insert their name or company details, making the automated email feel handwritten.
Conclusion
Automation turns your email marketing into a machine. By setting up the right workflows, you can nurture leads, recover sales, and keep your audience engaged 24/7.